Our promise

At Bound2tease we aim to please

 

Bound2tease violet rays are guaranteed

 

We promise to treat our customers as we ourselves expect to be treated. This means we do exactly what we promise we aim to please at Bound2Tease and do everything we can to ensure your order is delivered on time, using discreet delivery in boring recycled brown boxes so nobody knows what's inside.

If your purchase is a special present for the special person in your life, and you'd like us to enclose your personal message in a card with the violet wand gift wrapped, just ask. Oh, and as a matter of course, we always ensure we change the power outlet plug to match your region.

Our violet wands are guaranteed for one year, on a return to base basis, this starts from the date of your purchase. In the unlikely event you have a problem with your purchase, you return it to us for repair. Common with all refurbished and manufactured items, correct voltage output should be selected for use, the machine not misused, and the mechanics not forced or tampered with in anyway, otherwise this guarantee will no longer be valid. This guarantee is not transferable and excludes any 3rd party resales.

We want you to enjoy your purchase as soon as possible and endeavour to process orders the same day and promise to dispatch orders within 48 hours of receiving payment and will always send you an email to confirm the device has been dispatched, providing you with a tracking number.

Our vintage violet wands are fully working fully restored antique scientific devices. All unique - wholly rebuilt, refurbished and in most cases relined and recovered too - when they're gone, they're gone. If you see something you like and place an order reserving an item, this will be taken off sale for a period of five working days - if payment is not received we will put the item back on sale.

We hope our customer service will exceed your expectations

We want you to be completely happy with your order from Bound2Tease, but if for any reason you should decide not to keep it, our returns policy makes it easy for you to send it back to us. Returns must be made within 14 days from the date of purchase, and goods must be returned unused and in their original packaging.

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