Privacy Policy

 

This website ("website") is operated by Bound2Tease. This privacy policy only covers information collected at this website, and does not cover any information collected offline by Bound2Tease. All Bound2Tease websites are currently covered by this privacy policy.

GDPR: On 25 May 2018, a new European Union (EU) data protection law – the General Data Protection Regulation (GDPR) – takes effect.

The GDPR gives individuals in the EU more control over how their data is used and places certain obligations on businesses that process information belonging to those individuals. We have updated our promise which includes our Data Policy, Cookie Policy and Privacy Policy to take into account the new requirements of the GDPR

By continuing to use our services on or after 25 May 2018, you acknowledge our updated Privacy Policy
Transparency:
We’ve have added additional detail about the information we collect and how we use that information. We’ve how you can exercise your personal data rights. This is because personal data laws are changing in the European Union, and we want to make it easy for you to view some of your data settings. Please take a few minutes to read this updates, which will enable you to make choices about some of our specific data settings.Here's what we'll ask you to review:If you have added personal data to a profile on our website, this will be stored on our encrypted website using our ecommerce platform Magento, and this is saved on a server host via our cloud partner FastComet this data is not shared with anyone. We changed to ensure better security. Only we utilise this information , and this is kept for 14 months purely to communicate with you in respect of any order you have placed to fulfil the obligations of our guarantee.If you came to our website following a link from social media like Facebook, Instagram, Twitter or Google+ or LinkedIn or Flickr, these platforms may track that you have done so and may show you similar adverts unless you change your data settings with them. If you connect and follow us on any of these platforms,you may read about our products and see photographs. We do not share whether you bought an item, so the number of ads may not be as relevant. We use demographic data from these partners to enable us to develop, personalise and improve our marketing on these platforms and this data enables us to measure and review our website analytic performance. We do not and will not use any face recognition software. We have implemented reCAPTCHA v3 and your use of this is subject to the Google Privacy Policy and Terms of Use and may only be used ot fight span and abuse on our site.  We also use Google Analytics to collect data about our traffic for display and search marketing and includes features like audience demographics and interests reporting, Google Display Network Impression Reporting Google Optimize and Integrated services like Google Analytics Advertising Features which enable Google Analytics to collect data about our traffic via Google advertising cookies and identifiers in addition to the data collected through the standard Google Analytics implementation. This data will be retained for a period of 14 months, and is the for data that you send that is associated with cookies, user identifiers or advertising identifiers. These controls do not affect most standard reporting, which is based on aggregated data. We will never send marketing texts or emails to individuals without their specific prior consent. We will also never utilise, buy or sell any data for marketing lists, nor do we outsource any aspect of our business, because we ourselves do not like unsolicited direct marketing, and have always believed in treating our customers as we ourselves expect to be treated. Before our website redesign in 2017 we did give individuals the opportunity to opt into receiving information from us, however we do not currently have any plans to start direct marketing via email, and will only ever send an email or text to an individual who specifically requested, and consented to receiving them. We acknowledge that we may decide to change in the future and possibly start up a blog or newsletter, but should we do this, we would then give customers the option to opt in or out. If we have had an enquiry received by telephone or email we may make a follow up call but this will have our contact number clearly displayed. We have always endeavoured to be transparent, and our contact details are clearly available. This is because we have always believed in transparency.

Security

Personal information provided on the website and online credit card transactions are transmitted through a secure server. We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Our website uses encryption technology, like Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address, and credit card number. Our Customer Care center and stores also operate over a private, secure network. Please note that email is not encrypted and is not considered to be a secure means of transmitting credit card information.

Privacy

To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner.
We have posted this privacy policy in order to explain our information collection practices and the choices you have about the way information is collected and used.

As we continue to develop our website and take advantage of advances in technology to improve the services we offer, this privacy policy likely will change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.

Information we collect

Generally, you may browse the website without providing any personally identifiable information. However, we may ask you to provide personally identifiable information at various times and places on this website. In some cases, if you choose not to provide us with the requested information, you may not be able to access all parts of this website or participate in all of its features.

We receive and store any personally identifiable information you enter on the website, whenever you shop with Bound2Tease—online, or information you give us in any other way, such as subscribing to newsletters, email, or mobile messaging or connecting to us via social media. For example, we may collect the following personally identifiable information: your name, address, telephone number, mobile telephone number, and email address. We do not store your credit card details, and use PayPal as a third-party secure means to process any financial transactions.

From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use.

When you visit this website, our web server automatically collects anonymous information such as log data and IP addresses, and may collect general information concerning your location. We may use the automatically collected information for a number of purposes, such as improving our site design, product assortments, and customer service.

How we use information we collect

We use the information we collect for various purposes, including:

  • To complete your purchase transactions
  • To provide the services you request
  • To identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you, if you have let us know that you want us to do so.
  • To notify you of product recalls or provide other information concerning products you have purchased
  • To improve our merchandise selections, customer service, and overall shopping experience, we use cookies to personalise content, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information you’ve provided to them or they’ve collected from your use of their services

Others with whom we share your information

Service Providers: We also may disclose information to our Service Providers, who are outside companies that help us bring you the products and services we offer. For example, we use Google, reCAPTCHA v3, Xilo, FastComet, Paypal and Magento, Facebook, Twitter, Instagram, LinkedIn, Flickr, FetLife and Bing, to (a) manage a database of customer information; (b) assist us in distributing emails; (c) assist us with direct marketing and data collection; (d) provide us storage and analysis; (d) provide fraud prevention; and (e) provide other services designed to assist us in maximizing our business potential. We require that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations in our agreements with them. In particular, to comply with the disclosure obligations with respect to Google's use of data, you have the option to read this link to see How Google uses data when you use our partners' sites or apps.

Compliance with Law: We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our website, to limit our legal liability, and to protect our rights or to protect the rights, property, or safety of visitors of this website or the public. In compliance with European cookie and data protection laws.

We do not currently send any direct marketing material, however we reserve the right to change in the future but would always provide you the option to opt in or out, if you do not want to receive marketing material, and as you to please write to us, please include your name and address, and state
"NO MAIL OFFERS" (if you don't want to receive offers by mail);
"NO PHONE OFFERS" (if you don't want to receive offers by phone); or
"NO PHONE OR MAIL OFFERS" (if you don't want to receive either).

Cookies, Web Beacons, and how we use them

A "cookie" is a small data file stored by your Web browser on your computer or mobile device [hard drive]. It allows us to recognize your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided us. That customer information is stored on our secured database. A "web beacon" or "pixel tag" or "clear gif" is typically a one-pixel image, used to pass information from your computer or mobile device to a website.

We use cookies and web beacons to keep track of what you have in your shopping cart and to remember you when you return to the website as well as to identify the pages you click on during your visit to our site and the name of the website you visited immediately before clicking to the Bound2Tease website. We use this information to improve our site design, product assortments, customer service, and special promotions. You can, of course, disable cookies and web beacons on your computer by indicating this in the preferences or options menus in your browser. However, it is possible that some parts of our website will not operate correctly if you disable cookies. We may also use web beacons, and other technologies, to help track whether our communications are reaching you, to measure their effectiveness, or to collect certain non-personal information about your computer, device, or browser in order to allow us to better design future communications to you.

We may contract with third parties who may use cookies and web beacons and collect information on our behalf or provide services such as credit card processing, shipping, promotional services, or data management. We call them our Customer Care Partners. These third parties are prohibited by our contract with them from sharing that information with anyone other than us or our other Customer Care Partners.

Online account registration

To make online shopping faster and easier, you may register on the Bound2Tease website. As a registered customer, you only have to enter your shipping addresses which will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information.

If you are using a public computer, we strongly encourage you to LOG OUT at the conclusion of your session. Your information will still be stored with us but it will not be accessible to anyone else from that computer.

Emails

You will receive promotional emails from us only if you have asked to receive them. If you do not want to receive email from Bound2Tease you can click on the "Unsubscribe" link at the bottom of any email communication sent by us. Please allow us 3 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.

Acceptance

By using this website, you accept the policies set forth in this Privacy Policy.

Questions

We'll be happy to provide additional information or answer any questions.
Contact us:
Call +44 7805 725617
Write:
L&M George - Customer Care
20 Anderton Rise
Millbrook, Cornwall PL10 1DA, United Kingdom

Copyright © 2019 Bound2tease. All rights reserved. this website a Violet & Thyme Project